18 September 2018

Flow for IM to Assigned

Flow icon SharePoint tasks lists are a good way to organize tasks within an organization, and it gets even better if you use a kanban board, like Kanban Task Manager, to visualize the tasks and the work process. When someone creates a task for another person, it is convenient to have a message about that sent out automatically.

Kanban Task Manager for SharePoint logotype In a new article in my SharePoint Flows series I show how to create a flow that sends a Skype message to a person who has been assigned a new task. This flow can be used whether you use the tasks list with Kanban Task Manager or not.

New task alerts
The SharePoint 'Alert me' command cannot be used to send notifications for new tasks to the assignee, but I have earlier published several Tips articles on how to use different kinds of workflows for e-mail alerts to the person who has been assigned a new task. Such automatic e-mails can also be sent automatically with a flow.

Sometimes an instant message is more efficient than an e-mail, and in the new Tips article I describe how to create a flow that sends a Skype message to the assignee. To make the flow more useful, I add a link to the new task in the message. Thus the assigned person just have to click on the link to reach the task.

Complex and simple flows
Flow is a versatile tool that can be used with a wide range of cloud based services, not only with SharePoint, to automate processes that need to be performed repeatedly. In some cases it can be rather complicated to create a flow, and I showed an example on that in the beginning of this month, when I wrote a blog post about a flow that sends e-mails based on list data and where attachments needed to be included.

Skype icon To create a flow that sends a Skype message when a new task has been created is a much easier process. If you have never before created a flow, this flow is a suitable one to start with. In my Tips article about the IM to assigned flow I have listed the steps as a further help to follow the demo.

By Peter Kalmström
CEO and Systems Designer Business Solutions

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