29 March 2010

Support for Forms Authentication in new release of HelpDesk OSP

Co-operate on issue tracking and user support with Outlook and SharePoint/Office Live

Forms authentication is a common mechanism for authenticating users in online applications. The issue tracking software for Outlook and SharePoint, HelpDesk OSP, has not handled this log in method before, but now it does! Today we released version 2.1, which of course will attract new users to HelpDesk OSP. Community Members and HelpDesk OSP support customers who want to use forms authentication are very welcome to upgrade their installations.

Let HelpDesk OSP convert emails to SharePoint or Office Live list itemsThe SharePoint login info tab now has a dropdown where the user can select the Authentication alternative. Windows authentication is the default alternative, but no longer the only one.

Have you not tried HelpDesk OSP yet? Welcome to download and evaluate the application!  SharePoint is a great platform for cooperation within a team, and with HelpDesk OSP you can connect your Outlook or OWA to it.