10 March 2010

Minor Update of Public Folder HelpDesk for Outlook

Issue tracking and user support in Outlook with PF HelpDesk from kalmstrom.comIn his latest newsletter Peter hoped that there would be no more releases of our issue tracking application Public Folder HelpDesk, before version 11, but today we had to make a minor update since several users had problems converting e-mails containing attachments. If you get an error report that talks about attachment, I recommend you to upgrade ‒ if you have a support contract, of course, but nowadays most of our users have that.

The work with PF HelpDesk V11 continues, and we plan to have a prototype ready for testing by the end of this week. I look forward to see what our developers have managed this time, and I promise to keep you informed!