18 September 2018

Flow for IM to Assigned

Flow icon SharePoint tasks lists are a good way to organize tasks within an organization, and it gets even better if you use a kanban board, like Kanban Task Manager, to visualize the tasks and the work process. When someone creates a task for another person, it is convenient to have a message about that sent out automatically.

Kanban Task Manager for SharePoint logotype In a new article in my SharePoint Flows series I show how to create a flow that sends a Skype message to a person who has been assigned a new task. This flow can be used whether you use the tasks list with Kanban Task Manager or not.

New task alerts
The SharePoint 'Alert me' command cannot be used to send notifications for new tasks to the assignee, but I have earlier published several Tips articles on how to use different kinds of workflows for e-mail alerts to the person who has been assigned a new task. Such automatic e-mails can also be sent automatically with a flow.

Sometimes an instant message is more efficient than an e-mail, and in the new Tips article I describe how to create a flow that sends a Skype message to the assignee. To make the flow more useful, I add a link to the new task in the message. Thus the assigned person just have to click on the link to reach the task.

Complex and simple flows
Flow is a versatile tool that can be used with a wide range of cloud based services, not only with SharePoint, to automate processes that need to be performed repeatedly. In some cases it can be rather complicated to create a flow, and I showed an example on that in the beginning of this month, when I wrote a blog post about a flow that sends e-mails based on list data and where attachments needed to be included.

Skype icon To create a flow that sends a Skype message when a new task has been created is a much easier process. If you have never before created a flow, this flow is a suitable one to start with. In my Tips article about the IM to assigned flow I have listed the steps as a further help to follow the demo.

By Peter Kalmström
CEO and Systems Designer Business Solutions

05 September 2018

Flow that Sends E-mails Based on SharePoint List Items

Flow iconAs you probably know, the YouTube channel has many subscribers, currently nearly 15.000, and I am glad that my demos attract such great interest. I am often asked to create demos on specific topics, but I have no possibility to comply with all requests without charging for it.

However, a couple of days ago I read a question that really interested me: how to send e-mails from a shared mailbox with content based on SharePoint list items. If you don't allow e-mail attachments, this is easily managed with a flow that picks e-mail data from a SharePoint list item.

But this subscriber wanted to include attachments in the outgoing e-mails. That makes it a lot more complicated, and this is what intrigued me. I decided to find out how to manage the process the subscriber asked about – for my own sake! I began searching and found inspiration from several sources, but a blog post by Django Lohn put me on the right track. You can see the result in the demo below, and as usual there is also an article in the Tips section.

So, why did I find this question so interesting? It was not only that I did not know how to do it from the beginning. Letting users add e-mail data to a SharePoint list is in some cases better than letting them send from a shared mailbox:
  • Using a SharePoint list and a flow gives better control of what is sent.
  • The data of the outgoing e-mails is gathered in a SharePoint list, where it can be sorted, filtered, searched and displayed in different views – something that is more difficult to do in a shared mailbox.
  • You don't have to give a lot of people access to the shared mailbox. They only need permission to create items in the SharePoint list.
This demo is created for my upcoming book about SharePoint Flows, and it will be one of the most advanced ones. I have listed the Flow steps in the Tips article, so please give it a try!

By Peter Kalmström
CEO and Systems Designer Business Solutions