If you know our software and look not only at the distributed figures but also at the icon in the middle, you will probably find the answer: HelpDesk OSP, the software that connects Outlook and SharePoint/Office Live. I think the figure is a striking symbol for co-operation on support questions that reach the organization via Outlook and are handled by people that might be spread all over the world ‒ like the kalmstrom.com team!
HelpDesk OSP may of course be used for anything you wish to publish to a SharePoint site via Outlook, like job applications, internal messages or suggestions on different topics. However, most of our Community Members acquire the application to handle their support cases in a more efficient way, even if they later make use of it for other things also.
Welcome to the HelpDesk OSP Plans page if you wish to see the screen where the figure above is used and learn more about what will happen to this issue tracking product in the future. We look forward to making it even better!