22 April 2010

First Setup of PF HelpDesk V11

Public Folder HelpDesk for Outlook - issue tracking, support handling and information sharing based on Outlook and ExchangeI have received the first setup of version 11 of our issue tracking application Public Folder HelpDesk. Our developers still have some problems with the upgrade procedure to solve, but I could make a new installation and record a Presentation demo where you may see the new HTML ticket form

Another improvement in the new version is that we use our own installer, which you can use as many times as you wish. This means that it will be much easier to install and upgrade multiple installations with PF HelpDesk V11. Welcome to watch the demo!